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This Application Service Provider Agreement
(“Agreement”) sets out the terms and conditions pursuant to which Skypatrol,
LLC. (“Skypatrol”) will make the SkyPatrol Application Services (as
defined herein) available on a hosted basis to you, the customer (“Customer”).
BY USING THE SKYPATROL APPLICATION SERVICES,
CUSTOMER AGREES TO THE FOLLOWING TERMS AND CONDITIONS AND AGREES TO BE BOUND
HEREBY:
1. SkyPatrol Application Service.
(a) During the term of this Agreement and in
accordance with the terms hereof, Skypatrol will provide Customer access to and
use of the SkyPatrol Application Services and the software
related thereto (the “SkyPatrol Application Software”),
and Skypatrol shall provide and Customer shall be entitled to receive such
Support Services (as defined herein) and other related services that are
provided for herein (such SkyPatrol Application Software,
access, use and services referred to, collectively, as the “Service” or the “SkyPatrol Application Service”).
(b) The SkyPatrol Application Service
consists of a hosted web enabled application, data access and storage, carrier
interface(s), email interface. Customer is responsible for obtaining and
maintaining all computer hardware, software and communications equipment needed
to access the SkyPatrol Application Service, and for paying all
access charges (e.g., ISP, telecommunications) incurred while using the SkyPatrol Application Service.
(c) Upon your acceptance of this Agreement,
Skypatrol will provide Customer with login access to the SkyPatrol Application Service for
the term of the Agreement.
2. License. Subject to the provisions of
this Agreement, Skypatrol hereby grants to Customer a personal, non‑exclusive,
non‑sublicensable, non-transferable, revocable license (the “License”) to
use the SkyPatrol Application Service only in accordance with the
applicable end user documentation related thereto (“Documentation”), if any,
during the term of this Agreement. The License allows for Customer and any
person authorized by Customer (collectively, “Users”) to access remotely and
use (only through remote access) the object code version of the SkyPatrol Application Software by
means of the SkyPatrol website currently located at www.myskypatrol.com
(the “SkyPatrol Site”) for Customer’s personal use only and
otherwise in accordance with this Agreement.
3. Restrictions. Customer will not, and
will not allow its Users, or agents to, directly or indirectly:
(a) reverse assemble, reverse engineer,
decompile or otherwise attempt to derive source code or underlying ideas or
algorithms from the SkyPatrol Application Software or
any component thereof;
(b) copy, reproduce, modify, translate or create
derivative works of, the SkyPatrol Application Service, SkyPatrol Application Software or
any component thereof other than as expressly agreed to in this Agreement;
(c) sell, lease, sublicense, market, distribute,
assign or otherwise transfer rights to or commercially exploit in any way the SkyPatrol Application Service, SkyPatrol Application Software or
any component thereof other than as expressly agreed to in this Agreement
(d) use, or permit the use of, the SkyPatrol Application Service or
any component thereof to perform information processing or any other function
whatsoever for any other person, entity or business including providing
information processing for a third party in any service bureau, time sharing,
lease, distribution, resale, rental, application service provider agreement or
any other arrangement;
(e) remove any proprietary, copyright, patent,
trade mark, design right, trade secret, or any other proprietary rights legends
from the Skypatrol Materials (as defined herein);
(f) disclose or grant access to a User Access
Code (as defined herein), the SkyPatrol Application Service or
any component thereof to any third party other than one to whom Skypatrol has
consented in writing;
(g) make more than one copy of the Documentation
per User; or
(h) use the SkyPatrol Application Service (i)
for any unlawful, unsafe, malicious or abusive purpose, (ii) for interfering
with others' use of the Service, (iii) in such a way as to defraud Skypatrol or
any third party or (iv) to create damage or risk to Skypatrol’s business,
network or facilities or to third parties.
4. Member Account, Password and Security.
To open an account for usage of the SkyPatrol Application Service,
Customer must complete the registration process by providing Skypatrol with
current, complete and accurate information as requested by Skypatrol.
Inaccurate details may result in suspension or termination of the SkyPatrol Application Service.
Customer will also choose a password and an account name will be assigned.
Customer is entirely responsible for maintaining confidentiality with regard to
its password and account information. Furthermore, Customer is entirely
responsible for any and all activities that occur under its account. Skypatrol
will not be held liable for any third party claims and/or actions taken with
respect to services offered.
5. Access to SkyPatrol Application Service. Customer shall access
the SkyPatrol Application Service by means of the browser
that is recommended by Skypatrol and using equipment obtained by Customer as
further described in Section 13 hereof. Customer shall access the SkyPatrol Application Service
through the SkyPatrol Site and by entering the appropriate
access code (the “User Access Code”). User Access Codes will be generated. In
all cases Customer shall assign, record and control the use of the User Access
Codes and will be solely responsible for any use thereof. For greater
certainty, Skypatrol will not be responsible for the use or misuse of any User
Access Code.
6. Support Services. Skypatrol shall
provide online support services (“Support Services”) to Customers through its
Help Desk support program. The Help Desk support program allows Customer to
access Support Services by calling its toll‑free telephone number (800.XXX.XXXX) or by sending an email
to customercare@skypatrol. Skypatrol shall not be required to provide Support
Services: (a) to any person other than Customer and (b) in respect of any
software other than the SkyPatrol Application Software.
7. Fees. In consideration for providing
the Services and the License, Customer shall pay to Skypatrol the fees set out
in Schedule A (the “Fees”),
without any set-off or deductions of any kind, as such Schedule may be amended
from time to time in accordance with the terms hereof. Skypatrol shall have the
right to increase the Fees at any time during the Term of this Agreement. The
increase in the Fees shall be effective on the date stipulated in such notice.
8. Fee Payment. Customer shall pay the
Fees required hereunder in accordance with the payment requirements set forth
in Schedule A. Amounts which have not been paid when due or in the event Skypatrol
does not receive payment from Customer’s applicable credit card company, such
amounts will be subject to a late payment charge at the rate of one and one‑half
percent (1.5%) per month, payable monthly, on the amounts outstanding from the
time such amounts become due until payment in full is received by Skypatrol.
Any amount received by Skypatrol while late payment charges are outstanding
will be applied first to interest owing.
9. Taxes. Prices set out herein are
exclusive of all taxes and Customer shall pay (and Skypatrol shall have no
liability for), any taxes, tariffs, duties and other charges or assessments
imposed or levied by any government or governmental agency in connection with
this Agreement, including, without limitation, any federal, provincial, state
and local sales, use, goods and services, value-added and personal property
taxes on any payments due Skypatrol in connection with the Services provided
hereunder, except for tax based solely on the net income of Skypatrol.
10. Remedies in the Event of Failure to Pay.
If Customer defaults in payment of any amount when due or any interest thereon,
then Skypatrol may, in addition to any other rights or remedies at law or under
this Agreement, and in its sole discretion, (i) suspend or deny Customer’s
access to or use of the Service or the performance of any of its obligations
under this Agreement until such failure is remedied, subject to such conditions
as Skypatrol may require; and/or (ii) terminate this Agreement.
11. Ownership of Intellectual Property.
Customer acknowledges and agrees that Skypatrol shall retain and own all right,
title and interest and all intellectual property rights (including copyrights,
trade secrets, trademarks and patent rights) in and to the SkyPatrol Application Software,
Documentation and the SkyPatrol Site (collectively, the
“Skypatrol Materials”) and all copies thereof, and that nothing herein
transfers or conveys to Customer any ownership right, title or interest in or
to the Skypatrol Materials or to any copy thereof or any license right with
respect to same not expressly granted herein. Customer agrees that it will not,
either during or after the termination of this Agreement, contest or challenge
the ownership of the intellectual property rights in the Skypatrol Materials by
Skypatrol.
12. Ownership of Customer Data. Skypatrol
acknowledges that all Customer data, including data transmitted by Customer to
Skypatrol for processing using the SkyPatrol Application Service
(“Customer Data”) and Customer systems used by Customer to access the SkyPatrol Application Service
shall be and remain the property of Customer. Skypatrol shall have the right to
use and reproduce Customer Data solely to the extent necessary to provide the
Services and fulfill its obligations to Customer hereunder.
13. Access to SkyPatrol Application Service. Customer is responsible
for obtaining all hardware, software and services which are necessary to
connect to the SkyPatrol Site and access the Services including
all computers, web browsers, and services provided by an Internet service
provider. All such facilities and services shall comply with Skypatrol’s
interface specifications for the Services described in the Documentation or as
otherwise required by Skypatrol.
14. Member Privacy. It is Skypatrol’s
policy to respect Customer’s privacy. Skypatrol will not monitor, edit, or
disclose any personal information about Customer or Customer’s Skypatrol
account, including its contents, without Customer’s prior permission unless Skypatrol
has a good faith belief that such action is necessary to: (a) conform to legal
requirements or comply with legal process; (b) protect and defend the rights or
property of Skypatrol; (c) enforce this Agreement or protect Skypatrol's
business or reputation, including upon termination, cancellation or suspension
of this Agreement by Skypatrol; (d) respond to request for identification in
connection with claim of copyright or trademark infringement by Customer or a
claim by a third party that Customer is using the Service in connection with an
infringing, illegal or improper activity; or (e) act to protect the interests
of Customer or others. Customer agrees that Skypatrol may access its account,
including its contents, as stated above or to respond to service or technical
issues.
CUSTOMER HEREBY GRANTS SKYPATROL THE RIGHT TO
SEND CUSTOMER COMMUNICATIONS VIA E-MAIL OF ANY UPDATES, UPGRADES, NOTICES, OR
OTHER INFORMATION RELATING TO THE SERVICE THAT SKYPATROL DEEMS IMPORTANT FOR
CUSTOMER TO KNOW.
15. Customer Security Responsibilities.
To the extent deemed necessary by Customer, Customer shall implement security
procedures necessary to limit access to the Service to Customer and any of
Customer’s authorized Users. Customer shall notify Skypatrol immediately if
there is a security breach or unauthorized use of the Service. Customer shall
permit Skypatrol to review/audit Customer’s use of the SkyPatrol Application Software and
the SkyPatrol Application Service.
16. Customer Data. Skypatrol will not be
responsible or liable for any loss or damage to Customer’s Data or any
inconvenience suffered by Customer or by any third person arising out of the
use of the Service by Customer.
17. Customer Systems. Skypatrol shall
have no responsibility for the performance, adequacy, accuracy, concurrency or
other matters related to Customer systems.
18. Export. Customer agrees that it shall
not export or re-export the SkyPatrol Application Software or
any copies thereof, either directly or indirectly, outside of the jurisdiction
in which Customer accesses such materials, except in compliance with all
applicable laws, ordinances and regulations. Customer shall have the exclusive
obligation to ensure that any export of the SkyPatrol Application Software is
in compliance with all applicable export laws and the laws of any foreign
country.
19. Provision of Releases. At its sole
option, Skypatrol shall be entitled to prepare new versions of the SkyPatrol Application Software
that Skypatrol generally makes available to Customers (“Update Releases”).
Skypatrol exclusively shall determine whether Update Releases shall be included
in the SkyPatrol Application Software provided pursuant to the
Services. At any time, Skypatrol may install any Update Releases and use same
to provide the Services.
20. Right to Modify the SkyPatrol Application Service. Skypatrol may from time to time, in its sole
discretion, change some or all of the functionality or any component of the SkyPatrol Application Service or
make any modification for the purpose of improving the performance, service
quality, error correction or to maintain the competitiveness of the Service.
21. Limited Warranty. Skypatrol warrants
that the Service will substantially conform to the related Documentation. For
any breach of this warranty or the failure of Skypatrol to provide the Service
as required herein (a “Deficiency”), Customer's sole and exclusive remedies and
Skypatrol's entire obligations to Customer, any User or any other person or
entity hereunder shall be, at Skypatrol’s election, for Skypatrol to (i)
provide the Services that are the subject of the Deficiency or (ii) refund to
Customer the fees paid to Skypatrol in the calendar year in respect of which
the cause of action first arose. The remedies in this Section 21 are Customer’s
sole and exclusive remedy for any breach or alleged breach of any warranty to
Customer and are expressly in lieu of any or all other remedies which may be
available to Customer resulting from the furnishing, the failure to furnish or
the quality of any Service. Skypatrol does not warrant the accuracy of any data
or information furnished to Customer that is created from Customer Data,
Customer systems or software supplied by Customer.
22. Warranty Disclaimer.
(a) EXCEPT AS EXPRESSLY PROVIDED HEREIN,
SKYPATROL EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES AND
CONDITIONS OF ANY KIND OR NATURE, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, REPRESENTATIONS, WARRANTIES AND CONDITIONS OF SATISFACTORY QUALITY,
PERFORMANCE, MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR
FROM A COURSE OF DEALING OR USE OF TRADE. CUSTOMER ACKNOWLEDGES AND AGREES THAT
THE LICENSORS AND SUPPLIERS OF SKYPATROL MAKE NO DIRECT WARRANTY OF ANY KIND TO
CUSTOMER UNDER THIS AGREEMENT.
(b) SKYPATROL DOES NOT REPRESENT OR WARRANT
THAT: (i) THE SERVICES WILL MEET CUSTOMER'S REQUIREMENTS; (ii) THE SERVICES
WILL BE ERROR-FREE OR UNINTERRUPTED OR THAT THE RESULTS OBTAINED FROM THEIR USE
WILL BE ACCURATE OR RELIABLE; OR (iii) ALL DEFICIENCIES IN THE SERVICES CAN BE
FOUND OR CORRECTED. FURTHER, THE SERVICE MAY BE INTERRUPTED OR UNAVAILABLE FOR
THE PURPOSES OF PERFORMING MAINTENANCE OR UPGRADES. SKYPATROL WILL NOT BE
RESPONSIBLE FOR: (a) SERVICE IMPAIRMENTS CAUSED BY ACTS WITHIN THE CONTROL OF
CUSTOMER OR ANY USER; (b) INTEROPERABILITY OF SPECIFIC CUSTOMER APPLICATIONS OR
EQUIPMENT; (c) INABILITY OF CUSTOMER TO ACCESS OR INTERACT WITH ANY OTHER
SERVICE PROVIDER THROUGH THE INTERNET, OTHER NETWORKS OR USERS THAT COMPRISE
THE INTERNET OR THE INFORMATIONAL OR COMPUTING RESOURCES AVAILABLE THROUGH THE
INTERNET; (d) INTERACTION WITH OTHER SERVICE PROVIDERS, NETWORKS, USERS OR
INFORMATIONAL OR COMPUTING RESOURCES THROUGH THE INTERNET; (e) SERVICE PROVIDED
BY OTHER SERVICE PROVIDERS; OR (f) PERFORMANCE IMPAIRMENTS CAUSED ELSEWHERE ON
THE INTERNET.
23. Limit of Liability.
(a) FOR ANY BREACH OR DEFAULT BY SKYPATROL OF
ANY OF THE PROVISIONS OF THIS AGREEMENT, OR WITH RESPECT TO ANY CLAIM ARISING
HEREFROM OR RELATED HERETO, SKYPATROL’S ENTIRE LIABILITY SHALL IN NO EVENT
EXCEED THE LESSER OF THE FOLLOWING: (i) THE FEES PAID TO SKYPATROL BY CUSTOMER
PURSUANT TO THIS AGREEMENT IN THE CALENDAR YEAR IN RESPECT OF WHICH THE CAUSE
OF ACTION FIRST AROSE EVEN IF THE CAUSE OF ACTION IS A CONTINUING ONE, OR (ii)
IN THE AGGREGATE WITH RESPECT TO ALL CLAIMS MADE UNDER OR RELATED TO THIS
AGREEMENT, THE AMOUNT PAID BY CUSTOMER UNDER THIS AGREEMENT.
(b) IN NO EVENT WILL SKYPATROL BE LIABLE FOR
DIRECT, SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL LOSS OR DAMAGE, LOST
BUSINESS REVENUE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF COVER, DAMAGES FOR
DELAY, PUNITIVE OR EXEMPLARY DAMAGES, FAILURE TO REALIZE EXPECTED PROFITS OR
SAVINGS OR ANY CLAIM AGAINST CUSTOMER BY ANY OTHER PERSON, EVEN IF SKYPATROL
HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH LOSSES OR DAMAGES.
(c) SKYPATROL SHALL NOT BE LIABLE FOR
UNAUTHORIZED ACCESS TO OR ALTERATION, THEFT, LOSS OR DESTRUCTION OF ANY DATA,
EQUIPMENT OR THE SERVICES, INCLUDING THROUGH ACCIDENT, FRAUDULENT MEANS OR
DEVICES, OR ANY OTHER METHOD.
(d) SKYPATROL SHALL BE LIABLE TO CUSTOMER ONLY
AS EXPRESSLY PROVIDED IN THIS AGREEMENT BUT SHALL HAVE NO OTHER OBLIGATION,
DUTY, OR LIABILITY WHATSOEVER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR
OTHERWISE TO CUSTOMER. THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN THIS
AGREEMENT SHALL APPLY IRRESPECTIVE OF THE NATURE OF THE CAUSE OF ACTION,
DEMAND, OR ACTION BY CUSTOMER, INCLUDING BREACH OF CONTRACT, NEGLIGENCE, TORT,
OR ANY OTHER LEGAL THEORY AND SHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES OR
THE FAILURE OF THE ESSENTIAL PURPOSE OF THIS AGREEMENT OR OF ANY REMEDY
CONTAINED HEREIN. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
DURATION OR THE EXCLUSION OF AN IMPLIED WARRANTY, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU. YOU MAY ALSO HAVE ADDITIONAL RIGHTS NOT STATED IN THIS
DOCUMENT.
(e) Neither party shall be responsible or liable
for any loss, damage or inconvenience suffered by the other or by any third
person, to the extent that such loss, damage or inconvenience is caused by the
failure of the other party to comply with its obligations under this Agreement.
(f) Neither party may bring an action,
regardless of form, arising out of or related to this Agreement (other than to
recover fees or expenses due to Skypatrol) more than one year after the cause
of action has arisen or the date of discovery of such cause, whichever is
later.
(g) Customer agrees to indemnify and hold
Skypatrol, its affiliates, employees, officers, directors and shareholders
harmless from and against any claims, suits, actions or proceedings (“Claims”)
brought and damages, costs (including attorney’s fees) or judgments awarded
against Skypatrol that arise from or in connection with: (i) Claims by any
person or entity to the extent that such Claims are based upon or arise out of
Customer’s use of the Services or Customer’s actions; (ii) breach by Customer
of this Agreement; or (iii) Customer’s failure to comply with all applicable
laws. Skypatrol shall give Customer prompt written notice of such Claims,
permit Customer to defend (with counsel reasonably acceptable to Skypatrol)
and/or settle such Claims (upon terms reasonably acceptable to Skypatrol), and
give Customer all information and assistance reasonably requested by Customer
in connection with such Claims.
24. Term of Agreement. This Agreement and
the License granted herein shall continue during the applicable Service period
chosen by Customer as indicated on Schedule A, unless terminated in accordance
with the provisions hereof.
25. Termination.
(a) This Agreement may be terminated or Service
suspended by Skypatrol (i) if Customer fails to make any payment when due or
any interest thereon to Skypatrol, or (ii) immediately, without notice or
liability to Skypatrol, in the event of a breach by Customer of any of
Customer’s obligations under this Agreement.
(b) by either party providing the other party
with (30) days advance written notice of its intent to terminate;
(c) by either party in the event the other party
materially breaches any of its duties, obligations or responsibilities under
this Agreement (other than breaches covered in Section 25(a) hereof), and fails
to cure such breach or provide the other party with an acceptable plan for
curing such breach within thirty (30) days after receipt by the breaching party
of written notice specifying the breach; or
(d) by either party in the event: (i) a
receiver, trustee, administrator, or administrative receiver is appointed for
the other party or its property; (ii) the other party makes an assignment for
the benefit of creditors; (iii) any proceedings should be commenced against the
other party under any bankruptcy, insolvency, or debtor’s relief law, and such
proceedings shall not be vacated or set aside within thirty (30) days from the
date of commencement thereof; or (iv) the other party is liquidated or
dissolved.
26. Effect Of Termination. Except to the
extent agreed to in writing by the parties, upon the termination of this
Agreement:
(a) Skypatrol shall be entitled to immediately
cease providing the Services;
(b) Skypatrol shall be entitled to immediately
terminate Customer’s access to the SkyPatrol Application Service;
(c) Customer shall forthwith pay to Skypatrol
all amounts owing under this Agreement as of the date of termination;
(d) if this Agreement is terminated by Customer
under Section 25(b) or 25(c) above and Customer has subscribed for the Annual
Service Plan and paid fees for twelve (12) months in advance, Skypatrol shall
refund to Customer an amount equal to the difference between (i) the twelve
months’ fees already paid, and (ii) the product of (x) number of complete
calendar months remaining in the Term and (y) the monthly Service fee as set
forth on Schedule A, less $100 and any other fees that may be due and owing to
Skypatrol by Customer;
(e) if this Agreement is terminated by Skypatrol
under Section 25(a), 25(c) or 25(d), all amounts that would have become due
under this Agreement shall automatically accelerate and become immediately due and
payable by Customer to Skypatrol;
(f) Skypatrol shall have no obligation to refund
any amounts to Customer
(g) Customer shall, and shall cause its Users
to, immediately and permanently cease to use, in any manner whatsoever, the SkyPatrol Application Service, the
User Access Codes and the Documentation; and
(h) the License granted under Section 3 will
automatically terminate.
27. Survival. The parties hereto agree
that the provisions hereof requiring performance or fulfillment after the
expiry or earlier termination of this Agreement shall survive such expiry or
earlier termination. The provisions of this Agreement that by their nature are
intended to survive the expiration or earlier termination, including, without
limitation, those provisions relating to ownership, confidential information,
warranty disclaimer, and limits of liability shall survive the expiration or
earlier termination of this Agreement.
28. Wireless Service.
Customer acknowledges
and agrees that the Product and Service use industry standard cellular wireless
communications services to communicate with vehicles. Therefore, vehicles must be within cellular
coverage to communicate. Customer
further acknowledges and agrees that Skypatrol is not the underlying wireless
carrier and that Skypatrol may contract with various wireless carriers from
time to time. Accordingly, UNDER NO
CIRCUMSTANCES SHALL SKYPATROL BE LIABLE TO CUSTOMER OR ANY OTHER PERSON OR
ENTITY FOR ANY LOSS, INJURY OR DAMAGE, OF WHATEVER KIND OR NATURE,
RESULTING FROM OR ARISING OUT OF ANY MISTAKES, ERRORS, OMISSIONS, DELAYS OR
INTERRUPTIONS IN THE RECEIPT, TRANSMISSION OR STORAGE OF ANY MESSAGES, SIGNALS
OR INFORMATION ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR USE OF ANY
UNDERLYING CARRIER'S WIRELESS NETWORK. Additionally,
Customer acknowledges and agrees:
(a) CUSTOMER
HAS NO CONTRACTUAL RELATIONSHIP WITH THE UNDERLYING WIRELESS SERVICE CARRIER
AND CUSTOMER IS NOT A THIRD PARTY BENEFICIARY OF ANY AGREEMENT BETWEEN SKYPATROL
AND ANY SUCH UNDERLYING CARRIER. CUSTOMER
UNDERSTANDS AND AGREES THAT THE UNDERLYING CARRIER SHALL HAVE NO LEGAL,
EQUITABLE, OR OTHER LIABILITY OF ANY KIND TO CUSTOMER. IN ANY EVENT, REGARDLESS OF THE FORM OF THE
ACTION, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY
IN TORT OR OTHERWISE, CUSTOMER’S EXCLUSIVE REMEDY FROM ANY SUCH UNDERLYING
CARRIER FOR CLAIMS ARISING IN ANY WAY IN CONNECTION WITH THIS AGREEMENT, FOR
ANY CAUSE WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, ANY FAILURE OR DISRUPTION
OF SERVICE PROVIDED HEREUNDER, IS LIMITED TO PAYMENT OF DAMAGES IN AN AMOUNT
NOT TO EXCEED THE AMOUNT PAID BY CUSTOMER FOR THE SERVICES DURING THE TWO
(2)-MONTH PERIOD PRECEDING THE DATE THE CLAIM AROSE.
(b) CUSTOMER
SHALL INDEMNIFY AND HOLD HARMLESS SKYPATROL AND THE UNDERLYING WIRELESS SERVICE
CARRIER AND ITS OFFICERS, EMPLOYEES, AND AGENTS AGAINST ANY AND ALL CLAIMS,
INCLUDING WITHOUT LIMITATION CLAIMS FOR LIBEL, SLANDER, OR ANY PROPERTY DAMAGE,
PERSONAL INJURY OR DEATH, ARISING IN ANY WAY, DIRECTLY OR INDIRECTLY, IN
CONNECTION WITH THIS AGREEMENT OR THE USE, FAILURE TO USE, OR INABILITY TO USE
THE NUMBER EXCEPT WHERE THE CLAIMS RESULT FROM THE UNDERLYING CARRIER’S GROSS
NEGLIGENCE OR WILLFUL MISCONDUCT. THIS
INDEMNITY SHALL SURVIVE THE TERMINATION OF THE AGREEMENT.
(c) CUSTOMER
HAS NO PROPERTY RIGHT IN ANY NUMBER ASSIGNED TO IT, AND UNDERSTANDS THAT ANY
SUCH NUMBER CAN BE CHANGED FROM TIME TO TIME.
(d) CUSTOMER UNDERSTANDS
THAT SKYPATROL AND THE UNDERLYING CARRIER CANNOT GUARANTY THE SECURITY OF
WIRELESS TRANSMISSIONS, AND WILL NOT BE LIABLE FOR ANY LACK OF SECURITY
RELATING TO THE USE OF THE SERVICES.
(e) THE SERVICE IS FOR
CUSTOMER’S USE ONLY AND CUSTOMER MAY NOT RESELL THE SERVICE TO ANY OTHER PARTY.
30. General.
(a) Notice. Skypatrol may give notice by
means of a general notice through the Service, electronic mail to Customer’s
e-mail address on record in Skypatrol's account information, or by written
communication sent by first class mail to Customer’s address on record in
Skypatrol's account information. Customer may give notice to Skypatrol at any
time by any of the following: electronic mail to
customercare@skydatasolutions.com; letter sent by confirmed facsimile to
Skypatrol at the following fax number: (786) 331-3333, Attention: SKYPATROL
Customer Care; letter delivered by nationally recognized overnight delivery
service to Skypatrol at the following address: SkyPATROL LLC, 3055 NW 84th
Avenue, DORAL, FL 33122, Attention: SKYPATROL Customer Care, with a copy to the
Legal Department.
(b) Force Majeure. If the performance of
this Agreement, or any obligation thereunder except the making of payments
hereunder is prevented, restricted, or interfered with by reason of: fire,
flood, earthquake, explosion or other casualty or accident or act of God;
strikes or labor disputes; inability to procure or obtain delivery of parts,
supplies, power, telecommunication services, equipment or software from
suppliers; war or other violence; any law, order proclamation, regulation,
ordinance, demand or requirement of any governmental authority; or any other
act or condition whatsoever beyond the reasonable control of the affected
party, the party so affected shall be excused from such performance to the
extent of such prevention, restriction or interference; provided, however, that
the party so affected shall take reasonable steps to avoid or remove such cause
of non-performance and shall promptly resume performance hereunder whenever
such causes are removed.
(c) Customer Rights. Nothing in this
Agreement shall create or vest in Customer any right, title, or interest in the
SkyPatrol Application Service or the Skypatrol Materials
other than the limited right to use the Service under the terms and conditions
of this Agreement. All such rights shall remain in Skypatrol.
(d) Severability. To the extent that any
provision, portion or extent of this Agreement is deemed to be invalid, illegal
or unenforceable, such provision, portion or extent shall be severed and
deleted or limited so as to give effect to the intent of the parties insofar as
possible and the remainder of this Agreement, as the case may be, shall remain
binding upon the parties.
(e) Assignment. Customer may not, without
Skypatrol's prior written consent, assign or transfer this Agreement, or any of
its rights or obligations under this Agreement to any third person (an
“Assignee”). Skypatrol may assign this
Agreement to any person or entity without the consent of Customer. Skypatrol
may delegate to affiliates of Skypatrol and to agents, suppliers and
contractors of Skypatrol any of the obligations herein imposed upon Skypatrol
and Skypatrol may disclose to any such persons any information required by them
to perform the duties so delegated to them.
(f) Waiver and Amendment. Skypatrol
reserves the right to change the terms and conditions of this Agreement or its
policies relating to the Service at any time.
Continued use of the Service for more than thirty (30) days after any
such change shall constitute your consent to such changes.
(g)
Governing Law; Venue. This Agreement shall be governed by and construed
in accordance with the laws of the State of Florida without reference to conflict or choice of law rules or
principles. The
parties irrevocably and unconditionally submit to the exclusive jurisdiction of
the court of the State of Florida located in Miami-Dade County or in the United
States District Court for the Southern District of Florida for the purposes of
any suit, action or other proceeding arising out of this Agreement or the
subject matter hereof brought by any party hereto; and (b) hereby waive and
agree not to assert as a defense or otherwise, in any such suit action or
proceeding, any claim that it is not subject personally to the jurisdiction of
the above-named courts, that its property is exempt or immune from attachment or
execution, that the suit, action or proceeding is brought in an inconvenient
forum, that the venue of the suit, action or proceeding is improper or that
this Agreement or the subject matter hereof may not be enforced by such court.
(h) Construction. The titles of the
sections of this Agreement are for convenience of reference only and are not to
be considered in construing this Agreement. Unless the context of this
Agreement clearly requires otherwise: (i) references to the plural include the
singular, the singular the plural, and the part the whole, (ii) references to
one gender include all genders, (iii) “or” has the inclusive meaning frequently
identified with the phrase “and/or,” (iv) “including” has the inclusive meaning
frequently identified with the phrase “including but not limited to” or
“including without limitation,” and (v) references to “hereunder,” “herein” or
“hereof” relate to this Agreement as a whole. Any reference in this Agreement
to any statute, rule, regulation or agreement, including this Agreement, shall
be deemed to include such statute, rule, regulation or agreement as it may be
modified, varied, amended or supplemented from time to time. The parties agree
that this Agreement shall be fairly interpreted in accordance with its terms without
any strict construction in favor of or against either party and that
ambiguities shall not be interpreted against the drafting party.
(i) Attorneys’ Fees. If any legal action is necessary
in order to enforce any of the terms of this Agreement or the relationship
between Customer and Skypatrol, the prevailing party in any such action shall
be entitled to recover its reasonable attorneys' fees and costs from the
non-prevailing party.
(j) Entire Agreement. This
Agreement sets forth the entire understanding and supersedes prior agreements
between the parties relating to the subject matter contained herein and merges
all prior discussions between them, and neither party shall be bound by any
definition, condition, provision, representation, warranty, covenant or promise
other than as expressly stated in this Agreement or as it contemporaneously or
subsequently set forth in writing and executed by a duly authorized officer or
representative of the party to be bound thereby.
Schedule A
A. Payment Plan Options. Customer has the option to:
(i) Monthly Service Plan. Subscribe to a Monthly Service Plan in which
Customer shall pay Skypatrol a monthly service fee of $19.99 per month plus
applicable taxes and subscribe to the Service for a period of not less than
Twelve (12) months after Customer’s acceptance of this Agreement. If Customer elects this Monthly Service Plan,
Customer shall pay Skypatrol one month’s service fee simultaneous with Customer’s
acceptance of this Agreement and an additional monthly service fee each thirty
days thereafter. The Monthly Service
Plan shall automatically renew for successive additional twelve month periods
upon the expiration of the initial Monthly Service Plan and each renewal
Monthly Service Plan unless either party provides the other party with not less
than thirty days’ prior written notice indicating its desire to terminate this
Agreement; or
(ii) Annual Service Plan. Subscribe to an Annual Service Plan in which
Customer shall pay Skypatrol an annual service fee of $239.88 plus applicable
taxes ($19.99 multiplied by twelve plus applicable taxes) simultaneous with the
execution of this Agreement and receive the Services for a period of Fourteen
(14) months after Customer’s acceptance of this Agreement. The Annual Service Plan shall automatically
renew for successive additional Fourteen (14) month periods upon the expiration
of the initial Annual Service Plan and each renewal Annual Service Plan unless
either party provides the other party with not less than thirty days’ prior
written notice indicating its desire to terminate this Agreement.
B. Conditions
of Sale and Payment Terms. To purchase
the Skypatrol Application Services, Customer must (a) be at least eighteen (18)
years of age or the applicable state age of majority, (b) be a natural person
(no corporations, partnerships or other legal entities), and (c) be a resident
in the 50 states of the United States of America, exclusive of its
commonwealths, territories and possessions ("United States"). Prior to the purchase of any
Skypatrol Application Services, Customer
must provide Skypatrol with a valid
credit card number and associated payment information including all of the
following: (i) Customer’s name as it appears on the card, (ii) Customer’s
billing address on file with its credit card company, (iii) Customer’s credit
card number, (iv) the credit card type, (v) the date of expiration, (vi) any
activation numbers or codes needed to charge the card and (vii) any other
information requested by Skypatrol. By submitting that information to
Skypatrol, Customer hereby agrees that Customer authorizes Skypatrol to charge Customer’s
card as may be required for Customer to pay Skypatrol all amounts that may be
due to Skypatrol under this Agreement. All sales of SkyPatrol Application Services
are final. All charges from those sales are nonrefundable.
C. Methods
of Payment, Credit Card Terms and Taxes. All
payments must be made by VISA, or MasterCard
(any of which may be removed by Skypatrol in its sole discretion). Unless
expressly agreed in writing by Skypatrol, Skypatrol does not accept any other
payment form. If Skypatrol offers or accepts any other form of payment,
Customer hereby agrees to all restrictions, terms and conditions associated
with such additional form of payment as required by Skypatrol. Customer’s card
issuer agreement governs Customer’s use of his or her designated card, and Customer
must refer to that agreement and not this Agreement to determine Customer’s rights
and liabilities as a cardholder. CUSTOMER, AND NOT SKYPATROL, IS RESPONSIBLE
FOR PAYING ANY UNAUTHORIZED AMOUNTS BILLED TO CUSTOMER’S CREDIT CARD BY A THIRD
PARTY. Customer agrees to pay all fees and charges incurred in connection with Customer’s
purchases (including any applicable taxes) at the rates in effect when the
charges were incurred. Unless Customer notifies Skypatrol of any discrepancies
within sixty (60) days after they first appear on Customer’s credit card
statement, Customer agrees that such charges shall be deemed accepted by Customer
for all purposes. If Skypatrol does not receive payment from Customer’s credit
card issuer or its agent, Customer agrees to pay all amounts due upon demand by
Skypatrol. Customer is responsible for paying any governmental taxes imposed on
Customer’s purchases, including, but not limited to, sales, use or value-added
taxes.
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